CEO | CROSSMARK AUSTRALIA
Andy joined Crossmark in April 2007 to head up a specialist subsidiary delivering high volume merchandising to clients in the grocery, home entertainment and consumer electronics sectors. He successfully built and led the subsidiary through a period of profitable growth, until it was consolidated into the main Crossmark business (Crossmark Australia was recently acquired by DKSH Smollan).
Andy was then appointed to the newly-created role of Crossmark’s Director Field Operations in March 2011, to improve productivity and quality for clients while reducing costs and gaining efficiencies throughout the company’s field operations. Kirk successfully restructured Crossmark’s in-field coverage and was appointed a member of Crossmark’s executive team in 2011.
Prior to Crossmark, Andy held leadership roles in the UK delivering retail strategy and field marketing initiatives for blue chip brands across the organised grocery channel.
VICE PRESIDENT, OPERATIONS AND BUSINESS DEVELOPMENT
Jake has over 20 years of work experience partnering with brands and retailers across the globe to deliver solutions which help them to create growth and sales opportunities. He loves to work with prospective clients to solve problems and co-create solutions to deliver positive outcomes and impact. His belief is that any business challenge can be solved if we are prepared to approach with an open mind and a partnership mentality.
HEAD OF HR | APAC
SENIOR GENERAL MANAGER | THAILAND AND CAMBODIA
GENERAL MANAGER | SINGAPORE
Caroline has successfully managed businesses and brands across Asia Pacific for over 20 years in China, Malaysia and New Zealand, leading regional and global teams from Singapore and Hong Kong.
Prior to joining DKSH Smollan, Caroline worked for the Fonterra Co-Operative Group. Her last role at Fonterra was General Manager for Global Consumer Digital, eCommerce and Marketing Capability. Caroline has extensive experience in revenue growth strategy and execution, brand/sales activation, capability development and contract negotiations with a passion for developing her people and cultivating long term internal and external partnerships to drive success.
GENERAL MANAGER | HONG KONG
Hien ThiThanh Dong
GENERAL MANAGER | VIETNAM
GENERAL MANAGER | TAIWAN
Lanny brings over 25 years of FMCG experience ranging from customer management to trade and brand marketing across multi-national companies including Bausch+Lomb, GlaxoSmithKline, SC Johnson and Unicharm. Her previous role with The Coca-Cola Company as Brand Director in China. She is also a certified Design thinking Facilitator.
Lorraine Annette Capel
GENERAL MANAGER | MALAYSIA
Lorraine is an avid marathon runner as well as mother of two. She brings with her a wealth of experience and deep media agency knowledge across a multi-industry landscape, predominantly FMCG. She is a seasoned professional with a proven track record of successfully leading her teams in GroupM and Carat (A Denstu Aegis Network) to significant revenue-generation successes.
Raditya Adhi Pradana
HEAD OF FIELD MARKETING OPERATIONS | INDONESIA
Raditya brings with him over 10 years of retail solution and field marketing experience, previously with Strike Force Indonesia as Managing Director. He is passionate in driving business development, operational excellence and help build a strong leadership culture throughout the business in Indonesia.
Maw Maw Tun
ASSISTANT GENERAL MANAGER, MYANMAR
DIRECTOR, BUSINESS INTELLIGENCE, APAC
Frank brings over 15 years of experience in retail solutions for FMCG and CE industries throughout Asian and African markets, across various functions: systems, technology, capability development and operational management. He is passionate in driving technological focus and business intelligence to the business.
SENIOR MANAGER, COMMERCIAL, APAC
REGIONAL MANAGER, MARKETING AND COMMUNICATIONS, APAC
WHAT OUR EMPLOYEES ARE SAYING
There has always been a positive attitude since I have been working for Smollan. Our weekly conference calls are informative and great help in the field. Our Field Managers and Trainers are helpful and have empowered the team to work to our best abilities.
VICKI McBAIN, Broken Hill Brand Activator, DKSH Smollan South Australia
Liaising and communicating with colleagues in the company is easy and fun. The teamwork and support from other business units is definitely uplifting and unique to DKSH Smollan. Working here has provided me with countless opportunities to learn new things and thus a great experience so far.
FAUZA RIZKI – Assistant Brand Activation Manager, DKSH Smollan Indonesia
I see the abundant potential for growth & opportunities in DSFM because it runs like a well-oiled machine, efficient to the core. Every level of the organization collaborates seamlessly to accomplish our collective goals. My successes along this wonderful 10 year journey is a testimony to our efficiency.
MARTINI UYOB – Assistant Manager, Field Operations F&N, DKSH Smollan Malaysia
DKSH Smollan is a company where employees are in safe hands. They give the best opportunities, proper training and tools that will make your work easy and let you continue to grow each year.
PAUL REGALADO, DKSH Smollan Philippines
DKSH Smollan is an open and joyful workplace. Being able to communicate between colleagues allows me to develop my problem solving skills and learn how to deal with various situations. I feel that I can always express my opinion – anytime and any place.
SELENA YEN – Sales Assistant, DKSH Smollan Taiwan
At DSFM Vietnam, everyone is supportive of one another. Although there is a work hierarchy, the bond between superiors and colleagues is never made apparent. Everyone enjoys sharing experiences in both work life and personal life to foster a healthy work community and improve work results through bonding.
DKSH Smollan Vietnam
I have been with DKSH Smollan Cambodia since April 2018. I have found the experience has transformed the way I work as there is a focus on work-life balance with full productivity and results.
MR. PROM NUON DARARITH, Business Manager, DKSH Smollan Cambodia
DSFM's people-oriented corporate culture makes us feel valued and respected. DSFM Hong Kong’s team structure is streamlined and focused. Our colleagues work together intimately to advance the business toward corporate goals.
CAROL WONG – Manager, Operations Intelligence, DKSH Smollan Hong Kong
The most exciting aspect of my job is hearing the word ‘Yes!’ coming from our valuable client, not only because we can expand our business and provide job opportunities for Myanmar’s young talent, but also because we get to build beneficial life-long partnerships and friendships with our clients.
DKSH Smollan Myanmar
The strong family culture is key for making Smollan an enjoyable organization to work in for me; a place where we support one another along in our journey of growth.
ROY LIM, Operations Intelligence, DKSH Smollan Singapore
Smollan is like my family where shaped me and equipped me to be better in every way. I gained various opportunity to get hand-on in many projects and develop my skills. Besides, from top management and colleagues treat everyone equally regardless of the hierarchy. I am glad to be part of Smollan Family.
CHOTIMA CHUAMUANGPHAN – Project Assistant, DKSH Smollan Thailand
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